Here are some good/bad typical examples, drawn from CMA case studies, ASA rulings, and EU enforcement. Enter what you are using to back up your claim to view how you compare.
Reference
The two rulebooks, in one place
UK CMA and EU ECGT both apply to anyone selling to consumers in those markets. The lists overlap heavily. Use this as a quick lookup for any future claim.
Banned outright at product level
EU ECGT, from 27 Sept 2026. Unless backed by recognised third-party certification (EU Ecolabel or equivalent).
eco-friendly
eco
green
sustainable
environmentally friendly
environmentally correct
climate-friendly
good for the environment
energy efficient (without specifics)
biodegradable (without specifics)
Banned at product level if offset-based
EU ECGT, no exceptions. These remain permitted at corporate level (sustainability reports, investor comms), just not on products or in consumer-facing claims if the basis is offsetting outside the value chain.
carbon neutral
CO2 neutral
climate neutral
climate positive
net zero (at product level)
neutral environmental impact
positive environmental impact
reduced impact (via offsetting)
Flagged as vague or misleading by the UK CMA
Active case studies. Already enforceable.
sustainably sourced
responsibly sourced
responsible (env. cue)
natural (implying env. benefit)
plant-based / plant-derived (when not predominantly so)
recyclable (without specifics)
recycled (without %)
bio-based / oxo-biodegradable / mass balance
renewable (without lifecycle context)
"the most [X] on the market"
Future-tense climate claims
Lawful only with a published, time-bound, third-party-audited implementation plan. Vague aspiration is a breach.
net zero by 2030
carbon neutral by [year]
working toward [X]
committed to [X]
Visual and structural claims
Both rulebooks treat these as claims even without words. Self-designed eco-badges are banned outright in the EU; risky in the UK. Silence on a material negative impact is itself a claim.
- Green leaves, leaf icons, green colour palettes used to imply environmental benefit
- Self-designed sustainability logos and badges
- "Natural-looking" imagery on synthetic or high-impact products
- Filter or category labels on websites, "Eco range" or "Sustainable collection", where products in the filter don't all meet the stated criteria
- Packaging colour shifts (green / brown / kraft) implying lower impact than the product has
- Omitting material information that would change the impression. Silence is a claim under both rulebooks.
What still holds (with substantiation)
The shape of a claim that doesn't keep you awake at 2am.
- Specific quantified facts. "75% post-consumer recycled PET". "Produced with 100% renewable electricity (renewable electricity guarantee (REGO) certificates available)". "30% lower carbon than our 2020 product (lifecycle assessment on file)".
- Recognised third-party certifications, provided the certification covers what the claim is about. EU Ecolabel. B Corp. Fairtrade. FSC. GOTS.
- Contribution claims at corporate level. "We invest in verified carbon removal projects" in a sustainability report. Not "this product is carbon neutral" on the pack.
- Comparative claims with the basis disclosed. "30% less water than our previous formulation" with the method available on request.